Subject: How to find the "Hardware ID" ?
The Creo License Server is installed at the
(* Ask your system administrator, where the License server is running)
There are 2 types of Hardware ID's for "Creo Elements
1. Network cards (Mac address, LAN ID )
This is the Mac address of your network card, where your
License server is
To find the Mac address open a DOS prompt window and type there
C:\> ipconfig /all
Look at the at the result for the Physical Address (for example
Just mention us this Hardware ID by inserting an '0x' in front of this physical address, for example 0x0060b0c11102
2. MSU dongles
These are the dongles, which are connected to the serial interface of a PC.
If you don't have a serial interface at your PC, then you can connect this MSU dongle to an USB interface with the help of an Serial-to-USB' adapter.
This number starts with the characters MSU and then 7 numbers are following
( 'MSU' + 7 numbers)