Subject: How can I get my puchased licenses from PTC internet site ?
The base and update licenses of Creo Elements/Direct products are put to a file called License.conf.
These licenses can be taken online from PTC internet support site.
Below you see step-by-step how these licenses can be taken
Creo Elements/Direct Licensing Service for Password Delivery and Password
Warning: Keep your licenses in a safe place. Alternatively you can send a copy of your licenses to your software provider to have a backup as well.